Terms & Conditions

Please read these terms and conditions carefully. By purchasing this service, you (herein referred to as “Client”) agree to the following terms stated herein.

This Agreement is entered into by and between Chloe Webb (the “Coach”)/(Chloe Webb Coaching (the “Company”) and Client whereby company agrees to provide Coaching services and Programme, (the “Programme”) identified in consultation. Client agrees to abide by all policies and procedures as outlined in this agreement as a condition of their participation in the Programme.

Description of Coaching: Coaching is a partnership (defined as an alliance, not a legal business partnership) between the Company and the Client in a thought-provoking and creative process that inspires the client to maximise potential. It is designed to facilitate a development of personal goals and to carry out a strategy/plan for achieving those goals.

Coach-client relationship

Coach agrees to maintain the highest level of ethics and standards
Client is solely responsible for creating and implementing their own physical, mental and emotional well-being, decisions, choices, actions, and results arising out of the coaching relationship and their interactions with the Coach. As such, Client agrees that Coach is not and will not be liable or responsible for any actions or inactions, or for any direct or indirect result of any services provided by the Coach.
Client further acknowledges that they may terminate or discontinue the coach-client relationship at any time.
Client acknowledges that coaching is a comprehensive process that may involve different areas of their life, including, but not limited to, work, finances, health, relationships, education and recreation. The Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client’s responsibility.
The Client understands that in order to enhance the coach-client relationship, the Client agrees to communicate honestly, be open to feedback and assistance, and to create the time and energy to participate fully in the Programme.

PROGRAMME/SERVICE

The parties agree to engage in an online coaching, monthly Programming and weekly check-ins. Coach will be available to Client by email, voicemail and Whatsapp as defined by the Coach:

The Coach will be available between 9am-6pm Monday-Friday and 9am-12pm Saturday for queries/comments/feedback. Any communication sent out-with of these times will be dealt with within the aforementioned working hours.
The Coach agrees to respond to any queries/comments/feedback within 24 hours of receipt within the aforementioned working hours.
In cases of emergencies, the Coach will make every effort to respond in a prompt manner within a 24-hour window.
Programmes are to be sent by 11:59pm GMT before the Client’s desired day one of Programming each week, unless another time frame is agreed by both parties, provided that the Coach has been given at least 48 hours to provide such Programme.
Check-in feedback is to be sent by Client by 5:59pm GMT on the Sunday of every week and the Coach agrees to provide feedback within 24 hours of receipt.
If Client decides to compete locally, nationally or internationally and would like support in person and/or on demand, fees incurred will be covered by Client (including travel, accommodation, food and related expenditures and/or hourly rates).
In the event of absence including, but not limited to, illness, holidays, bereavement, personal commitments, the Coach agrees to communicate as best of their ability the terms of service for the affected time period, to which the Client agrees in full.
The Coach reserves the right to refuse services in the event of disruption or detriment to their professional or personal well-being.

The Coach may also be available for additional time, as per the Client’s request on a pro-rated basis.

FEES

The fee for Online Coaching has the following options:

CWC Health - £105

CWC Perform - £130

CWC Compete - £200

A minimum three month commitment applies to the above unless otherwise authorised by the Coach due to extenuating circumstances.

Any calls, meetings or online consultations after the initial on-boarding consultation, assessment and Check-Ins will be one hour in length and will be billed at an additional £35.

The fee for 1-1 coaching sessions has the following options:

Virtual (via zoom): £20/ session

Online Coaching 1-1 PT session (in person): £25/session

1-1 PT session (in person) - £35

Block of 5 + CWC Health programming - £250 pcm

Block of 10 + CWC Perform programming - £370pcm

If for any reason Chloe Webb Coaching is offering a special discount/promotion for a limited time, then that replaces the above.

The Company reserves the right to increase the price of the Programme, but agrees not to do so for the initial sign up period and will only do so after this period if the Company provides Client with notice.

Although the Programme is for a minimum of three months, the Company will automatically continue to provide the Programme after the three month period unless Client notifies the Company that the Client wishes to terminate with one week’s notice before the end of the Programme. Company may also choose to terminate the provision of the Programme if the Company believes the Client is not cooperating fully. The Client will not be entitled to a refund in this case.

METHODS OF PAYMENT

If Client elects to pay by monthly installments, Client authorises the Company to request Client’s payment on the original invoice by the 1st of each month in the Programme. If Client elects to pay in FULL for block Programming, Client may pay the entire invoice on the provided due date.

There are two ways to pay:

Bank transfer (preferred)
Cash

All payments must be made on a timely basis. A discretionary period of 24 hours is permitted. If payments are not made within 24 hours, you agree to pay interest on all past-due sums at a rate of 4% per month or the highest rate allowed by law, whichever is greater. Such interest shall accrue daily.

The Client may not hold back any payment due to the Company as a set-off or credit or counterclaim in relation to money which the Client believes is owed to them unless the law permits it. However, Company may set off any amount owed to us against any amount we may owe the Client.

REFUND POLICY

30-Day Money Back Guarantee

We want you to be satisfied with your purchase, but we also want you to give your best effort to apply the strategies you’ll learn in the Programme. We offer a 30-day refund period for purchases.

In the event that you have completed all check ins, communicated with us throughout the Programme and have not seen results, we will offer a refund within 30 days of enrollment. Contact our support team at chloewebbcoaching@gmail.com and let us know you’d like a refund by the 30th day at 11:59 GMT.

Notes about our refund policy:

Within the first 30 days from original date of purchase, you can request a refund.
No refunds will be given after 30 days from the original date of purchase. After day 30, all payments are non-refundable and you are responsible for full payment of the fees for the Programme regardless if you use the information or not.
All refunds are discretionary as determined by the Company. If you download all the materials, take advantage of the special deals/discounts, and then ask for a refund, we reserve the right to deny your request.

If you have any questions, please let us know by contacting our support team directly on chloewebbcoaching@gmail.com.

DISCLAIMER

Chloe Webb and Company, is not an employee, agent, lawyer, doctor, manager, therapist, public relations or business manager, registered dietician, or financial analyst, psychotherapist or accountant. Client understands that Consultant has not promised, shall not be obligated to and will not;

procure or attempt to procure employment or business or sales for Client;
perform any business management functions including but not limited to, accounting, tax or investment consulting, or advice with regard thereto;
act as a therapist providing psychoanalysis, psychological counseling or behavioral therapy;
act as a public relations manager;
act as a publicist to procure any publicity, interviews, write-ups, features, television, print or digital media exposure for Client;
introduce Client to Consultant’s full network of contacts, media partners or business partners. Client understands that a relationship does not exist between the parties after the conclusion of this Programme. If the Parties continue their relationship, a separate agreement will be entered into.

CONFIDENTIALITY

The Company respects Client’s privacy and insists that Client respects the Company’s and Programme Participants (herein referred to as “Participants”). Thus, consider this a mutual non-disclosure agreement. Any Confidential Information shared by Programme participants or any representative of the Company is confidential, Proprietary, and belongs solely and exclusively to the Participant who discloses it. Parties agree not to disclose, reveal or make use of any Confidential Information or any transactions, during discussions, on the forum or otherwise. Client agrees not to use such confidential information in any manner other than in discussion with other Participants during Programme. Both Parties will keep Confidential Information in strictest confidence and shall use the best efforts to safeguard the Confidential Information and to protect it against disclosure, misuse, espionage, loss and theft. Confidential Information does not include information that:

Was in the coach’s possession prior to its being furnished by the Client
Is generally known to the public or industry
Is independently developed by the coach without use of or reference to the Client’s confidential information or
The Coach is required by statute, lawfully issued subpoena or by court order to disclose
Is disclosed to the Coach and as a result of such disclosure the Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Client/others and
Involves illegal activity

Confidential Information includes, but is not limited to, information disclosed in connection with this Agreement, and shall not include information rightfully obtained from a third party. Client agrees not to violate the Company’s publicity or privacy rights. Furthermore, Client will NOT reveal any information to a third party obtained in connection with this Agreement or Company’s direct or indirect dealings with Client including but not limited to; names, email addresses, third-party company titles or positions, phone numbers or addresses. Additionally, Consultant will not, at any time, either directly or indirectly, disclose confidential information to any third party. Further, by purchasing this product you agree that if you violate or display any likelihood of violating this session the Company and/or the other Programme participant(s) will be entitled to injunctive relief to prohibit any such violations to protect against the harm of such violations.

DATA PROTECTION

Company will comply with all applicable data protection legislation, including the UK Data Protection Act 2018 and the General Data Protection Regulation, in providing the Programme to you.

NO TRANSFER OF INTELLECTUAL PROPERTY

Company’s Programme is copyrighted and original materials that have been provided to Client are for Client’s individual use only and a single-user license. Client is not authorised to use any of Company’s intellectual property for Client’s business purposes. All intellectual property, including Company’s copyrighted Programme and/or course materials, shall remain the sole property of the Company. No license to sell or distribute Company’s materials is granted or implied. By purchasing this product, Client agrees:

not to infringe any copyright, patent, trademark, trade secret, or other intellectual property rights
That any Confidential Information shared by the Company is confidential and proprietary, and belongs solely and exclusively to the Company
Client agrees not to disclose such information to any other person or use it in any manner other than in discussion with the Company.

Further, by purchasing this product, Client agrees that if Client violates, or displays any likelihood of violating, any of Client’s agreements contained in this paragraph, the Company will be entitled to injunctive relief to prohibit any such violations and to protect against the harm of such violations.

CLIENT RESPONSIBILITY

Programme is developed for strictly educational purposes ONLY. Client accepts and agrees that Client is 100% responsible for their progress and results from the Programme. Company makes no representations, warranties or guarantees verbally or in writing. Client understands that because of the nature of the Programme and extent, the results experienced by each client may significantly vary. Client acknowledges that as with any business endeavor, there is an inherent risk of loss of capital and there is no guarantee that Client will reach their goals as a result of participation in the Programme. Programme education and information is intended for a general audience and does not purport to be, nor should it be construed as, specific advice tailored to any individual. Company assumes no responsibility for errors or omissions that may appear in any Programme materials.

SEVERABILITY/WAIVER

If any provision of this Agreement is held by to be invalid or unenforceable, the remaining provisions shall nevertheless continue in full force. The failure of either Party to exercise any right provided for herein will not be deemed a waiver of that right or any further rights hereunder.

LIMITATION OF LIABILITY

Client agrees they used Company’s services at their own risk and that Programme is only an educational service being provided. Client releases Company, its officers, employees, directors, subsidiaries, principals, agents, heirs, executors, administrators, successors, assigns, Instructors, guides, staff, Participants, and related entities any way as well as the venue where the Programmes are being held (if applicable) and any of its owners, executives, agents, or staff (hereinafter “Releases”) from any and all damages that may result from any claims arising from any agreements, all actions, causes of action, contracts, claims, suits, costs, demands and damages of whatever nature or kind in law or in equity arising from my participation in the Programmes. Client accepts any and all risks, foreseeable or unforeseeable. Client agrees that Company will not be held liable for any damages of any kind resulting or arising from including but not limited to; direct, indirect, incidental, special, negligent, consequential, or exemplary damages happening from the use or misuse of Company’s services or enrolment in the Programme. Company assumes no responsibility for errors or omissions that may appear in any of the Programme materials.

DISPUTE RESOLUTION

This Agreement shall be governed and construed in accordance with the law of Scotland, and the Scottish courts shall have exclusive jurisdiction.

GENERAL

Company may modify terms at any time and the most current version will always be made available when purchasing the Programme. The Company is not obligated to write to Client and inform of any updates.

The Company is allowed to assign, transfer, charge or sub-contract our rights and obligations under these Terms and Conditions, but Client may not do so unless Company has expressed written authorisation.

Nobody other than the Company and Client may rely on these Terms and Conditions.

If the Company or Client wishes to give notice to the other under these Terms and Conditions, Company can give notice by email.

Delay in exercising a right under these Terms and Conditions will not take away that right or any other right.

TERMINATION

Company is committed to providing all clients in the Programme with a positive Programme experience. By purchasing this product, Client agrees that the Company may, at its sole discretion, terminate this Agreement, and limit, suspend, or terminate Client’s participation in the Programme without refund or forgiveness of monthly payments if Client becomes disruptive to Company or Participants, Client fails to follow the Programme guidelines, is difficult to work with, impairs the participation of the other participants in the Programme or upon violation of the terms as determined by Company. Client will still be liable to pay the total contract amount.

INDEMNIFICATION

Client shall defend, indemnify, and hold harmless Company, Company’s officers, employers, employees, contractors, directors, related entities, trustees, affiliates, and successors from and against any and all liabilities and expense whatsoever – including without limitation, claims, damages, judgments, awards, settlements, investigations, costs, attorneys fees, and disbursements – which any of them may incur or become obligated to pay arising out of or resulting from the offering for sale, the sale, and/or use of the product(s), excluding, however, any such expenses and liabilities which may result from a breach of this Agreement or sole negligence or willful misconduct by Company, or any of its shareholders, trustees, affiliates or successors. Client shall defend Company in any legal actions, regulatory actions, or the like arising from or related to this Agreement. Client recognizes and agrees that all of the Company’s shareholders, trustees, affiliates and successors shall not be held personally responsible or liable for any actions or representations of the Company. In consideration of and as part of my payment for the right to participate in Company’s Programmes, the undersigned, my heirs, executors, administrators, successors and assigns do hereby release, waive, acquit, discharge, indemnify, defend, hold harmless and forever discharge Company and its subsidiaries, principals, directors, employees, agents, heirs, executors, administrators, successors, and assigns and any of the training instructors, guides, staff or students taking part in the training in any way as well as the venue where the Programmes are being held (if applicable) and any of its owners, executives, agents, or staff (hereinafter “Releases”) of and from all actions, causes of action, contracts, claims, suits, costs, demands and damages of whatever nature or kind in law or in a equity arising from my participation in the Programmes.

EARNING DISCLAIMER

Every effort has been made to accurately represent this product and its potential. There is no guarantee that you will earn any money using the techniques and ideas in these materials. Examples in these materials are not to be interpreted as a promise or guarantee of earnings. Earning potential is entirely dependent on the person using our product, ideas and techniques. Any claims made of actual earnings or examples of actual results can be verified upon request. Your level of success in attaining the results claimed in our materials depends on the time you devote to the Programme, ideas and techniques mentioned, your finances, knowledge and various skills. Since these factors differ according to individuals, we cannot guarantee your success or income level. Nor are we responsible for any of your actions.

Materials in our product and our website may contain information that includes or is based upon forward-looking statements. Forward-looking statements give our expectations or forecasts of future events. You can identify these statements by the fact that they do not relate strictly to historical or current facts. They use words such as “anticipate,” “estimate,” “expect,” “project,” “intend,” “plan,” “believe,” and other words and terms of similar meaning in connection with a description of potential earnings or financial performance. Any and all forward looking statements here or on any of our sales material are intended to express our opinion of earnings potential. Many factors will be important in determining your actual results and no guarantees are made that you will achieve results similar to ours or anybody else’s, in fact no guarantees are made that you will achieve any results from our ideas and techniques in our material.

DUTY TO READ

I accept that under these Terms and Conditions I have a duty to read this terms of participation policy, and have done so. Furthermore, I understand and accept that I am precluded from using lack of reading as a defense against all remedies contained herein.